I questioned her if just what the supervisor stated to me perhaps wasn’t correct and she said, no, no matter what he claimed id wonderful. It’s challenging to clarify in creating the attitude this Lady was exhibiting. She was just basic horrible as well as turned to her co-worked and said, 10 extra times, 10 far more times. Probably she was happening holiday or one thing but really, in front of shoppers. I asked to speak with her supervisor and she or he asked why….yet again in her really unpleasant and I don’t give a crap Mindset. I just reported where by can I come across her supervisor and he or she smiled and giggled and said allow me to get him for you personally. Again, not in a good or involved way, just really terrible.
I'm Weary of listening to the bull crap from customer support. It’s a shame how so Lots of people dislike Metro PCS the identify men and women are calling y’all fits y’all correctly. Of this concern doesn’t get solved quickly I'll.be hunting for an additional carrier. This can be this kind of disgrace for y’all to as a consequence of individuals then We have now to handle customer care who are really impolite and don't treatment about us.
S Federal Governing administration Company and decided to shift to a different country. Considering that this moved needed the termination of my marriage with MetroPCS and the cancelation of my providers, I asked for two basic things:
April thirty, 2017 at 7:18 pm We are actually with Metro Pcs for almost 3 months. I first signed my two son’s up. They didn’t have really any problems with regards to their phones or support. Then we obtained the primary Monthly bill! The strategies and costs weren’t what we agreed to. So, we termed to speak to a representative about this. We were being educated that we would need to go back to the store we received them from, one one/2 several hours from our home, because we have been using a colleague property and he advised y’all. So, we manufactured the journey back again out contemplating it's possible this was only a combine up. Just after we obtained every little thing straightened out, and many apologies later, we decided to to join my partner and me. While we were looking at telephones, the profits lady retained attempting to divert us to your SamsongOn5. We went ahead along with her strong reccomendations and it was the worst blunder.
January 19, 2016 at 7:forty seven pm I are actually with this enterprise as it very first came to kc but the actual problem would be that the preserve offering the cheap ass cellphone and also the if you go back to the store you purchased it from there absolutely nothing they are able to do about this I have already been with no cellular phone for two thirty day period and now iAM sick and weary the will not Reside up two the term which company has to be close long-lasting they dont even possess the feeling to do simething about this they might’t even aplgiozie for this but I've currently contacted my lawyer my bill have to be pay for them two month I didn’t have provider and them cheap ass phones I want my money back for that iam definitely mad concerning this and you got the nerve to ship a textual content concept referring to your biil
January 6, 2016 at two:twenty five pm I acquired provider with metro pcs 12/31/2015 and Look At This introduced my variety over and obtained a fresh telephone, a XL Intense I think it’s known as with 16GB or I used to be instructed, plus I got coverage too. Not even 5 days later there was something trapped beneath the monitor I brought it back Nevertheless they couldn’t get it out so I continue to had the receipt and questioned for my money back since if I’m presented a completely new mobile phone with stuff stuck beneath the display and also your folks can’t eliminate it and don’t need to then it’s not worth obtaining. Given that I introduced my range about from Boostmobile to Metro PCS and needed to cancel the assistance now I gained’t be capable of make use of the range else where I’m told Which wasn’t my fault.
December 1, 2013 at three:fifteen am I need to know if there is a chance to obtain the MetroPcs provider of excellency to your foreign state like Colombia. Colombia must get better excellent of technological innovation and I really think that MetroPcs may very well be the one particular to just take more than The entire industry. The cost of these kinds of providers are outrageous and that's not all, the providers the vendors are obtaining major pounds for are extremely poor.
Oct 3, 2015 at ten:fifty three am Terrible Awful Assistance!!!! The many reps do is go through a pre published script and apologize on command. They by no means view it resolve the problem. Whenever you ask for a supervisor they just depart you on hold and each two minutes they come back at stake apologize and say there nonetheless hunting for a supervisor To help you.
Workforce ought to be terminated whenever they generate Fake testimonials or have friends and family write optimistic reviews to compensate for The dearth of unprofessionalism and customer support! Lester.
October 6, 2018 at 12:03 pm Hello I are with MetroPCS for years and never ever had challenges till they blocked me from having the ability to make on the net payments and around the cellular phone payments. I are already Doing work for more than a year to fix this problem. I was advised go into a company Office environment and the trouble will be preset. So I did to no avail. So I known as right now and spoke which has a agent identify Jeremy who kept telling me he would post a ticket that can take 72hours for any reaction. I discussed to him that its been going on for a yr and I would like to get to The underside of it. He constantly kept pushing this ticket on me And that i declined and asked for to talk to a supervisor so maybe we could take care of points nowadays even though I was over the mobile phone.
Surprise….making ready for court the history segment of your log (which I was guaranteed could be there until March 22rd) had disappeared. Several calls to customer service for the knowledge wouldn't be offered.
December 15, 2017 at 7:44 am Metro PCS try this suffers mainly because it does not offer you options for present prospects. Loyalty need to be offered to customers who give loyalty to you. You are knowledgeable which the Levels of competition to modify carriers is rampant! Why don't you Enable present clients have the choice to modify their current account to maintain them in home! I currently have 3 traces on my account, but with the deal featuring 4 lines for what I’m paying out now, I might update and acquire a line for my son. Get it? Rather than likely thru the trouble of receiving the similar offer at An additional carrier I would maintain it straightforward and stay exactly where I am, if the option was obtainable. Your Execs really want to receive back again at the desk and Examine product sales and foreseeable future income.
!! I have gone to distinctive retailers and they all stated to get in touch with Metro… Metro suggests visit a retailer! Gave my ID and every thing pertinent and nevertheless no help. A person is employing my account freely and Metro is performing Very little to halt it. Have had them three decades and no purchaser guidance in human being or over the cell phone.
July twenty five, 2017 at 9:05 pm I don't Commonly publish to corporate places of work but this rep was fully outside of line. My partner called Metro PCS at roughly seven:thirty p.m. He identified as to acquire the knowledge necessary to transfer his number in excess of to T-Mobile. The very first agent we spoke with was so pretty rude. He was speaking so rapidly that we didn’t recognize what he was stating. We questioned him for your account variety and he questioned us why we would have liked it. My husband instructed him he just preferred it. The rep gave us the account quantity as we asked. Then we questioned him is this all we necessary to transfer the range. He explained in this type of rude and arrogant why that he doesn’t know and we would have to connect with TMobile. We were being like…..alright….